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Retrieve Tickets for Account

GET 
/tickets

Using the provided query parameters, the API client can filter and retrieve a subset of tickets, instead of the entire collection if desired.

This API call is only available to organizations that have purchased Closed Loop Follow Up.
This API call will paginate up to a maximum of 10,000 tickets.

To return more than this, use the Search Tickets endpoint with filters that split the tickets into sections of less than 10,000 each.

Ticket Priority Mapping

This API will return the Ticket Priority as an integer, 0: Low, 1: Medium, 2:High.

Using the allTickets parameter​

The allTickets parameter is used to specify that tickets for any user in the brand (not just the ones that belong to the authenticated user) should be returned.

Request​

Responses​

A collection of tickets that satisfy the provided query string