Retrieve Root Causes for a Ticket
GET/tickets/:ticketKey/rootCauses
Using the ticket key, get the root causes for a ticket.
This API call is only available to organizations that have purchased Closed Loop Follow Up. Organizations not enrolled will receive a 403 with the error code TIK_1.1.
Request
Responses
- 200
- 400
- 401
- 404
- 500
- default
Get Root Causes Response
Bad Get Root Causes Request
Unauthorized Get Root Causes Request
Ticket Not Found
Internal Error
A default error response