Version: 3.23.0

Ticketing API

The ticketing API allows you to interact programmatically with your support tickets with Qualtrics. This API does not allow you to create tickets, but you can search for and update existing tickets, and export them for further analysis.

Using this API you can ensure your organization reacts quickly to changes in status. You can also add additional data, explore root causes, update, delete or export tickets.

Authentication

API Key: api_token

This is a schema for x-api-token header authentication.

Security Scheme Type:	apiKey
Header parameter name:	X-API-TOKEN

OAuth 2.0: public_oauth2

This is a schema for a public oauth2 api.

Security Scheme Type:	oauth2
OAuth Flow (clientCredentials):	Token URL: https://ca1.qualtrics.com/oauth2/token Scopes: read🎟 Permission to modify or delete your tickets. write🎟 Permission to modify or delete your tickets.
OAuth Flow (authorizationCode):	Token URL: https://ca1.qualtrics.com/oauth2/token Authorization URL: https://ca1.qualtrics.com/oauth2/auth Scopes: read🎟 Permission to modify or delete your tickets. write🎟 Permission to modify or delete your tickets.

Contact

Support: engineering-tickets@qualtrics.com

URL: https://www.qualtrics.com/support/

License

Apache 2.0