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Retrieve Ticket

GET 
/tickets/:ticketKey

Use the ticket key to return the full ticket.

This API call is only available to organizations that have purchased Closed Loop Follow Up. Organizations not enrolled will receive a 403 with the error code TIK_1.1.
Ticket Priority Mapping

This API will return the Ticket Priority as an integer, 0: Low, 1: Medium, 2:High.

Request​

Responses​

A single ticket.