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Welcome to the Qualtrics XM Extension SDK

The purpose of this overview is to help you decide if the Qualtrics XM Extension SDK can help solve your use cases.

The what, why, who, and when are covered at a high-level with links to additional content and resources.

What is the XM Extension SDK?​

The Qualtrics XM Extension SDK is a powerful way to integrate with and extend the Qualtrics XM product. By creating and publishing XM Extensions, you can empower Qualtrics users to better collect, analyze, and take action on experience data.

The XM Extension SDK is comprised of code libraries, command-line interfaces (CLIs), a developer portal, this documentation, and a hosted registry and runtime for XM Extensions.

Use the XM Extension SDK to build Extensions to trigger workflows across systems, perform proprietary data calculations, augment dashboards with custom visualizations, distribute customized questions, and much more.

Why use the XM Extension SDK?​

Get these benefits by developing with the XM Extension SDK:

  • Discoverability - Qualtrics users can discover your XM Extensions in the Qualtrics marketplace and/or within the Qualtrics product itself.
  • Seamless User Experience - XM Extensions are embedded into the Qualtrics product, making set-up and management intuitive and easy.
  • Developer Tooling - Robust documentation and developer tools make XM Extension development as easy as 1-2-XM!
  • Customer Acquisition - Work with Qualtrics partner success and sales reps to land and expand deals.
  • Customer Retention - Boost customer retention rates through unique solutions and increased product usage.
Head of Partner Testimonial

A Qualtrics Marketplace Partner had this to say about their experience with the XM Extension SDK:

In the first 18 months, more than 50 clients have actively used our product integration with Qualtrics. We’ve boosted customer retention rates, added new customers, and increased pipeline growth.

Who can use the XM Extension SDK?​

The XM Extension SDK can be used by these three groups:

  • Qualtrics partners
  • Qualtrics customers
  • Qualtrics employees

If you do not belong to one of these groups and are interested in exploring or using the XM Extension SDK, then please let us know here.

When should you use the XM Extension SDK?​

Many of the reasons for leveraging the XM Extension SDK can be in the why section above, however one of the main factors to consider is where you want to host the user experience.

If you prefer to host the user experience (or at least part of it) within Qualtrics, then the XM Extension SDK is perfect for your use case. Conversely, if you would prefer to host the user experience on your platform then you should pursue an integration via the Qualtrics Rest API.

How do you get started with the XM Extension SDK?​

Step 1: Register​

Qualtrics user account required

You must already have a Qualtrics user account in order to register as an XM Developer.

If you do not have a Qualtrics user account or are unsure, then reach out to the Qualtrics point-of-contact for your company.

Once you have a Qualtrics user account, follow these steps to formally register as an XM Developer

  1. Look in the top-right section of the Qualtrics Developer Portal and click on the Login link.
  2. Review and accept the Partner Terms of Service
  3. Review and agree to the Developer Terms of Service

Step 2: Explore​

Within 5-10 minutes of registering you should receive this introductory email containing descriptions and links to different XM Extension SDK features and functionality.

Step 3: Engage​

Increase your XM Extension SDK knowledge and productivity by engaging with the XM Developer Community via one of these mediums:

If you're not sure where to start but have an idea of what you want to build, set up some time with our Developer Relations team.

Step 4: Build​

Once you have a clear idea of what type of extensible Qualtrics functionality you want to integrate with or customize, then follow the documentation for it, starting with the Quickstart guides and then progressing from there.

LET'S GO BUILD XM!!

Provide feedback on the XM Extension SDK​

If you have feedback or questions on XM Extension SDK features and functionality, please click the blue Feedback & Support tab on the lower right edge of the page and follow the survey prompts.

If you have feedback or questions specifically about the XM Extension SDK documentation, you can click a No button next to the "Was this section helpful?" and a text box will appear that will enable you to share your feedback or question.

Recommended Content​

Continue your XM Extension SDK journey by going through this quickstart!