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XM Directory API Transaction Batch Limit Change

What is the change?​

In an effort to ensure a reliable experience for all of our customers, Qualtrics Public API is adjusting the number of transactions that can be added when you initially create a transaction batch. This change will take effect on July 20th, 2021.

Old call: No limit

New Call: 100 transactions

POST /API/v3/directories/:directoryId/transactionbatches

If a call is made which exceeds the limit for this endpoint, the call will fail with the below error response:

{
    "meta": {
        "error": {
            "errorCode": "CTB_0.0",
            "errorMessage": "Amount of transactions that can be provided when creating a batch must be less than or equal to 100 "
        },
        "httpStatus": "400 - Bad Request",
        "requestId": "74768340-3902-4f6d-9327-f5fdc2cdb9ec"
    }
}

What actions do I need to take?​

Please ensure that any code that creates a transaction batch provides less than 100 transaction IDs. Additional transactions can be added to the batch by using the Add Transaction to Batch API. If you are currently creating a batch with hundreds of transactions, you will need to provide 100 on batch creation and then add them to the batch 100 more at a time.

What if I have questions?​

If you have a question about XMD Transaction Batches, please visit the Public API documentation site. It’s also always worth checking the XM Community to see if any other users have the same question. If you’d rather speak to a specialist, our Support Team is always ready to assist. To contact them, please log into your Support Portal